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Company Name:
Toledo Regional Chamber of Commerce
Phone:
419.243.8191
Email:
wendy.gramza@toledochamber.com
Address 1:
300 Madison Ave., Ste. 200
Address 2:
City:
Toledo
State:
OH
Zip:
43604
Position Title:
Vice President of Membership
Number of Openings:
1
Position Type:
Sales & Marketing
Position Type Other Description:
Start Date:
07.01.2016
Duties:
General Summary: Direct the membership activities of the Chamber in order to increase dues revenue as well as participation and retention of members. Responsible for building relationships with members by creating and fostering a customer service strategy for the organization. Duties and Responsibilities: 1. Develop and implement new member sales strategy directing the activities of the sales team to meet annual membership revenue goals. 2. Develop and implement a retention/customer service strategy that maximizes the organization’s ability to retain members maintaining or exceeding the Chamber’s retention rate goal as identified in the program of work. 3. Develop retention/customer service protocols and programs for senior staff members, board members and volunteers as needed. 4. Responsible for ensuring membership database contains accurate and dynamic information and use this data to track trends and implement strategies to improve the membership experience including the training of all staff on utilization of Weblink or other CRM software as needed. 5. Prepare monthly membership reports for Chamber Board of Trustees creating new reports as necessary or required by President. 6. Assist in the management of existing benefit programs including maintaining relationships with providers and creating marketing opportunities for increased member enrollment as part of the sales and retention process. 7. Assist in the research, implementation and marketing of new benefit programs resulting in additional revenue for the organization and opportunities to attract and retain members. 8. Participate in ACCE (national professional development organization) to benchmark the membership sales and retention activities of other metro Chambers. 9. Represent the organization at business and community events as assigned.
Experience Required:
-Bachelor’s Degree in business related field. -Prior sales and sales management experience preferred -Excellent written and verbal communication skills
Wage or Salary:
Per Year
Approximate Work Hours or Days:
8:30 am to 5:00 pm M-F
Days
How to apply:
Please email resume and cover letter to
wendy.gramza@toledochamber.com
Posting End Date:
06/15/2016